Product Feature
AI Chat Widget
Embedded AI chat for customers or employees. Secure, brandable, and grounded on your content with enterprise-grade reliability.
Stack
Azure + AI
Front-end
React / Next.js
Embedding
Web snippet / component
Secure embedding
Drop-in widget with controlled origins, auth, and environment isolation.
Source-aware
Ground responses on your docs/FAQs via API; avoid hallucinations with bounded context.
Handover friendly
Escalate to human support with context handoff to existing tools.
Brandable
Configurable colors, greeting, and prompts to match your product.
Telemetry
Capture interactions for quality review and improvements.
API-first
REST endpoints for session control, logs, and integration with CRMs/helpdesks.
Customer self-service
- •Answer FAQs and product guidance
- •Deflect simple tickets and capture context
- •Offer human escalation when needed
Employee enablement
- •Internal knowledge and SOP lookup
- •Onboarding assistance and policy Q&A
- •Surface relevant docs with citations
Integration-ready
- •Webhook/REST hooks for CRM or ITSM
- •Session metadata for analytics
- •Pluggable retrieval for your content sources
Technology Stack
Modern, secure, and integration-friendly technologies.
AzureReactNext.jsTypeScriptREST APIsAI/ML
See the AI Chat Widget live
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